How to Solve Webcam Problems in Windows 10

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How to Solve Webcam Problems in Windows 10


Online meetings have become a vital part of our lives during the spread of the coronavirus pandemic and with many of us working from home. The meetings always need a device without webcam problems, a working microphone with good quality and a stable internet connection. 


While Windows 10 is smart enough to make most webcams and laptop cameras work properly without even needing to install any drivers or software, it sometimes messes things up and causes problems.

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Webcam undetected in Windows 10

Webcam undetected in Windows 10

One of the biggest and most known webcam problems in Windows 10 is that the camera is undetected by the operating system. To solve this problem, you need to follow the next steps. 

Head to Start and go to Device Manager using the search bar. From Device Manager, head to Imaging devices, Cameras, or Sound, video, and game controllers and try to find a camera device in the list. 

If no camera device is available then you should click on Actions from the top menu and select Scan for hardware changes. This is to make Windows manually search for camera and find it. 

If after making these steps you still find that the camera is not detected, try to disconnect the camera if possible. Restart your computer, then connect the camera again and follow the same steps above. 

You can also try to connect the camera to another USB port to make sure that the problem is not with the port itself. 

If the camera is still not working after making sure that the USB port is working and following the steps for the second time, then you should try using the camera with another computer to make sure that the camera has not failed. 

If the camera doesn't work with the other computer then you can contact the manufacturer or take it to a service center. 

For laptop cameras, you can't disconnect it or connect it to another computer. So, if after going to Device Manager it is still not detected, then it is possible that it has failed.

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App can't access camera 

App can't access camera

Sometimes webcam problems are only that Windows 10 itself is blocking the access of the app you are using to the camera.

For privacy reasons, the operating system restricts access to cameras and microphones automatically. This sometimes causes problems.  

You need to make sure that the app you are using is allowed to access the camera. Head to Windows Settings by typing Settings in the Search Box in the Task Bar. 

From Settings, head to Privacy and select Camera. From the "Allow access to the camera on this device" section, click Change. Then turn on the "Camera access for this device" switch. Also turn on the "Allow apps to access your camera" switch.

The next step is to go to "Choose which Microsoft Store apps can access your camera" section. Turn on each switch for each app you want to have access to your camera. Make sure you choose only safe apps that you already know and use in this step. 

If you are using other applications that are not downloaded from Microsoft Store and you already own them or got them from somewhere else, then you need to take an extra step.

From "Allow access to the camera on this device" section, click "Change" like you have done before. But this time toggle the "Allow desktop apps to access your camera" switch.

After this step, the app should have access to your camera normally. If the problem is not solved then you should try one of the other solutions. 


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Webcam driver update problems 

Webcam driver update problems

If you have recently updated your Windows 10 version or it was updated automatically then this could be behind the problem. A system update can cause webcam problems due to compatibility issues with camera drivers. 

To solve this problem, head to Start and find Device Manager. From Device Manager, expand the Imaging devices, Cameras, or Sound, video, and game controllers branch. Right click on your installed webcam then select Update Driver. 

Click on Search Automatically and follow the steps. If new drivers for your camera are available then Windows is going to download and install them automatically. 

If Windows doesn't detect drivers to install then you may need to visit manufacturer website. This can be camera manufacturer or laptop manufacturer. Search for updated drivers and instructions on the website. 

Drivers found on manufacturer websites are usually easy to install. They are just executable files that you download, run and follow the steps. So don't think the process is difficult or needs an expert.

Another solution you can try is to roll back the most recent update of the camera. Sometimes updates themselves cause webcam problems.

Using the same steps to update the drivers, head to Start and find Device Manager. From Device Manager, expand the Imaging devices, Cameras, or Sound, video, and game controllers branch and right click on your installed webcam. Click on the Driver tab and select roll back option. 

If the problem isn't solved, then you can use your copy of Windows 10 to roll back Windows update. This can restore your camera to work normally.

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