Version 3 25.5.2018
We explain your rights and responsibilities as a user and how you can control your personal data when using our services.
We also describe what measures we take in order to keep your personal data secure.
By talking about Dealna.com in this policy, we mean Dealna.com, the company and website at https://dealna.com.
Information we collect and receive
We collect and/or receive data and information of visitors and registered users on our website. Some of which are personally identifiable and some non-identifying or aggregated. Personal information is collected upon your consent.
Account and profile information
When creating an account at dealna.com we collect your name, email address and password. You can add optional personal information to help us personalise the service and some of which are required in order to use some features of the service. These include your phone number, birth date, gender, additional email, address, preferred display language, company, occupation and primary shipping address.
You can also authenticate using your Google, LinkedIn, or Facebook account. That means you give the selected third party service permission to share your personal data with us to authenticate your Dealna.com account registration.
Data and content on the use of our service
Content and messages that you write, save, send, and receive within Dealna.com
This includes public comments and reviews you write on our website, sales quotes and messages you send to specific stores and receive via our service, product price alerts you set, products you save on your wishlist, public ratings you give, raffle and contest entry information and cancellation data, online forms you fill within our service, location you submit, files that you share or upload, permissions and consents you give and information on direct marketing authorisations.
Information from partners and other third parties
Dealna.com may receive personal information from selected 3rd party services and partners such as Google, LinkedIn, and Facebook. We may receive information of our users from Hubspot CRM and sales applications, Google products, Mailchimp, Mailmunch, Facebook and Twitter, including social plugins. This enables us to to learn about our user community and improve our services even further. We may not be able to provide our service without third party services and partners.
When subscribing to our newsletter, you explicitly give us permission to send marketing communication and other content such as free articles, product news, reports, and price updates of the latest technologies to the email address you provide to us.
Consent to receiving marketing communication can be given at account registration or by submitting your email address in the footer of our pages.
How we use your information
Personal information is used solely for predetermined purposes to:
Provide our services
Understand our products and services to personalise, develop, and improve them
Manage and develop customer relationships, service, and support
Prevent and aid in lawful investigation of potentially illegal activities
Marketing and promotional purposes
Analysis and statistics
Marketing surveys and opinion polls
Communicate service, administrative and product updates
We may send emails regarding important updates or for other service or administrative purposes and you may not opt out of them.
If you have subscribed to receive our newsletter by giving consent to receiving marketing communication from us, you can cancel your subscription at any time by following a link at the end of our newsletter email.
We use Mailchimp and Mailmunch to create, manage, and send newsletters and therefore disclose your email address to these services in case you have given consent to receiving marketing communications from us.
Our email service providers may track whether or not you have opened an email or clicked links within the email, which is for the purpose of improving our emails to serve you better and help us communicate with you more effectively.
We do not use personal data for automatic decision making or profiling activities.
Dealna.com contains links to third party ICT product suppliers’ and sellers’ websites. We may release only aggregated data and statistics to these suppliers of the traffic they receive from our website, except when you use our service to send inquiries to specific suppliers of your choice. By using the ‘ask for a deal’ feature we disclose to the recipient supplier your username, email, and of course the message you write to communicate with the supplier. These suppliers are located all over the world.
Furthermore, data may be released to third parties in such a form that single users cannot be identified, in which case it is not considered personal data.
Who processes your data
At Dealna.com our team handles, manages, and analyses user data that is mainly anonymous and/or aggregated, but have access to personal data in the purpose of customer relationship management, problem solving, and realisation and development of our website and services.
We may outsource parts of our information processing to third parties, in which case we do our best to ensure that personal data protection shall remain at an adequate level by agreeing on matters relevant to personal data confidentiality and processing in accordance with legislation.
Data storage, protection, and retention
We employ necessary technical and organisational data protection measures in order to protect our data and personal information against unlawful access, disclosure, removal or other unlawful processing. Such measures include, but are not limited to, the use of firewalls, encryption technology and safe physical facilities, appropriate access control, controlled authorisation of user IDs and controlling their use, using encryption techniques, guidelines to people involved in personal data processing and careful selection of subcontractors.
We use hosting service providers in the EU to host our data. In principle, we do not transfer information outside the EU or EEA. If we transfer information outside the EU or EEA, we shall ensure that the personal data protection shall remain at an adequate level by, for example, agreeing on matters relevant to personal data confidentiality and processing in accordance with legislation; for example using model contract clauses authorised by the European Commission and otherwise in such a manner that processing personal information shall take place in accordance with this Data Protection Policy
We shall keep user information recorded no longer than necessary in order to provide our service and fulfill the purposes indicated above in section ‘How we use your information’, and in accordance with legislation valid at the relevant time.
Your rights to your personal information
You have the right to ask to be forgotten at any time. We will process your request and permanently remove your information from our records and close your user account or inform a justified reason why your information cannot be deleted. We may be obliged by law to store or not to delete the information. We are required by law to store accounting records for 10 years, which means we cannot delete information within accounting records before the required time.
You have the right to access all personal information that has been recorded in connection to your user account. By a request submitted by you, we shall remove or rectify any personal information that is erroneous, unnecessary, incomplete or obsolete. You are also entitled to update and/or access your personal data by contacting our customer service.
You have the right to opt out from direct marketing, which means forbidding disclosing your information and processing it for direct advertising, telemarketing and other direct marketing by contacting our customer service.
A cookie is a tiny file stored on the user’s device with the purpose of helping the us to, for example, remember you are logged in and settings you have made on the service. Information about your computer or other device may be collected using cookies and related technology. On the Dealna.com website, data on a visitor’s browsing behaviour may be collected and used. Dealna.com automatically collects data on how you as a website visitor use the website and which pages and parts of a website you browse as well as information on the type of computer or mobile device you are using. This data is needed to offer optimised content and analyse the use of resources, fix problems, prevent fraud and improve services.
It is impossible to identify a single person from the cookies collected and collecting personal data is not the purpose of their use. Cookies and equivalent technology do not harm your device or files. They do not make it possible to access any other information on the user’s hard disk.
You may contact us by sending an email to the address: contact(a)dealna.com